Emergency and important numbers

Emergency

The numbers 998, 999 and 996 are for regions without a 911 centre. In Riyadh, call 911.

• Unified emergency number

  Any emergency in Riyadh: police, fire and rescue, traffic, road security. Day and night.

  911

• Ambulance: Saudi Red Crescent

  To call an ambulance or report a medical emergency.

  997

• Narcotics control

  Reports about drug dealing or smuggling, handled in confidence.

  995

Health

• Ministry of Health

  Medical advice from doctors, day and night. Also gives guidance for suspected poisoning.

  937

• Red Crescent: general enquiries

  For non-urgent questions. For an ambulance call 997.

  19971

Mental health

• Psychological consultations on 937

  Ask for a psychological consultation or an appointment at a government clinic. Day and night.

  937

Family protection

• Domestic violence reporting centre

  Report violence or abuse within a family, for yourself or someone else. Free, day and night.

  1919

• Human Rights Commission

  Receives human rights complaints. Sunday to Thursday, 8:30 am to midnight.

  19922

• Child helpline

  A free line giving children advice and support in confidence.

  116111

Electricity, water and municipality

• Electricity

  Power cuts and electrical hazards.

  933

• Water reports

  Leaks, water cuts and sewage overflow. Day and night.

  931

• National Water Company

  Customer contact centre. Day and night.

  8004411110

• Municipality reports

  Road damage, waste and flooded streets.

  940

• Telecom regulator

  For mobile or internet problems your provider has not solved.

  19966

Residents and work

• Ministry of Human Resources

  Customer service for labour and social-services questions and reports. Sunday to Thursday, 8 am to 5 pm.

  19911

• Passports (Jawazat)

  Residency permits, exit and re-entry visas.

  992

• Musaned

  Domestic workers and their employers: contracts and complaints.

  920002866

• Absher

  Support for the Absher platform.

  920020405